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Draft a reply from a form, then read it yourself

A Make scenario takes a new form response, asks an AI module for a draft, and emails that draft to you. It does not write to the customer. You reply after you read it.

WhatsApp and serviceBusiness and salesAdvancedAdded Sep 22, 2026

Accounts, setup, or code you should read before you trust it.

What you should have at the end

An email in your inbox with a draft you can edit.

Tools

How to do it

  1. 01

    Make a short form

    Name, what they need, and a way to reach them. Do not collect passwords or card numbers.

  2. 02

    In Make, watch for new responses

    Use the form module Make shows for the form tool you picked. Run it once so you can see a sample.

  3. 03

    Add an AI module that returns text

    The prompt includes only the fields from the form. Tell it to draft a reply and to leave a blank where a fact is missing. Map the output to the next step.

  4. 04

    Email the draft to yourself

    Send with the Gmail module to your own address. The customer is not a recipient. You answer them from the channel they used, after you check the facts.